By Mohammed Azhar
KPI Dashboard
Other
Copied to Clipboard 📋
< Description />
KPI dashboard project for a real call center! The task was to create a monthly dashboard for the call center manager who wanted to track employee performance and overall call center metrics but wasn’t exactly sure what specific insights he needed.
We focused on key metrics like call volume, resolution rate, satisfaction rating, speed of answering calls, and more to provide a clear and actionable overview. This dashboard will help the manager make informed decisions and improve operations.
{devswall}
Your portfolio is like handing your employer the keys to a sleek sports car – they're not just looking at it; they're taking it for a spin.
Make yours for FREE 🚀< Highlights of Project/>
Solutions-oriented professional with a robust track record of leveraging advanced data analytics to enhance decision-making while effectively defining market segments; capable of translating business requirements into project artefacts.
Able to extract actionable insights from …